An Enterprise Leader in the Delivery of Strategic Technology Solutions

Technical Services Analyst

We are actively seeking Technical Services Analysts to join our team. The position is a Full-Time, permanent position within our company. You will be joining a team of highly dedicated IT professionals that thrive for new challenges daily, as well as a company that demonstrates the greatest care for its employees and has a track record for sound business decisions.

Location: Raleigh, NC

Description

Essential Job Functions:

  • Monitoring of Network and Desktop Environments
  • Maintaining Desktops, Laptops, Tablets, and Smartphones
  • Assisting on IT Projects as required
  • Working with End-Users and Vendors to support applications and environments
  • Deployment and Management of Microsoft desktop Infrastructure
  • Routine Maintenance with desktops and end-users
  • Deployment of end-user Infrastructure
  • Supporting End-Users both remotely and on premise
  • Routine Network Maintenance in an Active Directory environment
  • Maintenance of Active Directory Environments including Group Policies
  • Deployment of Infrastructure improvements with Microsoft Operating Systems

Qualifications

Preferred Certifications:

  • Microsoft Certified Professionals (MCSE/MCSA/MCITP) - Server 2012/SharePoint/SQL Server/Exchange
  • VMware Certified Professionals (VCP) - ESX 5.0/ESX 5.5/Horizon View
  • Citrix Certified Engineer (CCE) - XenDesktop/XenServer
  • Cisco Certified (CCNA/CCNP/CCIE) - Security/Wireless/VoIP/Switching

Basic Qualifications and Experience:

  • A minimum of 2 years of experience with Windows desktops is preferred
  • Experience with Microsoft Active Directory is preferred
  • A Degree in Information Technology or Business Management is preferred
  • An excellent reputation for support to end-users must be demonstrated.

For consideration please send the following: cover letter, resume, references, educational transcripts or certificates, and salary requirements to This email address is being protected from spambots. You need JavaScript enabled to view it.

Locations: Crossroads Technologies, Inc., 3 Park Plaza, Reading, PA 19610; 12244 Business Park Dr, Draper, UT 84020, Raleigh, NC.

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